Create your account
Register your company and create the main administrator. This is the first step before setting up a programme.
Before you start
- Self-service sign-up must be enabled in your installation. If you do not see the New tenant link on the sign-in screen, ask your IncentIA contact to create the account for you.
- If you have already been given a user, skip to Sign in to IncentIA.
1. Open the sign-up page
On the sign-in screen, click New tenant. If your installation has several editions, you first choose the edition (Monthly or Annual) and continue to the form.
2. Fill in the account details
Under Tenant information:
| Field | What it is |
|---|---|
| First Tenancy Name | The identifier you will type when signing in. |
| Second Tenancy Name | The name of your organisation or project. |
Both must start with a letter and use only letters, numbers, hyphens and underscores (no spaces).
3. Fill in the administrator details
Under Account settings:
| Field | What it is |
|---|---|
| Tenant Admin's Name | Your first name. |
| Tenant Admin's Surname | Your surname. |
| Tenant Admin's Email Address | Your sign-in email. |
| Admin Password and Password (repeat) | Must meet the requirements shown on the form. |
Click Submit.
Remember your tenant name
It is the piece people forget most often. Without it, the system does not know which account you are signing in to. Write it down.
Check that it works
After submitting you will see the registration result screen. You can then sign in to IncentIA with your tenant name, your email and your password.