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Bulk evidence

Review the receipts and photos uploaded by participants across all your brands without stepping into each one. Menu: Evidence (/partner/evidence).

Before you start

To understand what is validated and how, read Evidence review.

1. Filter the queue​

At the top you choose the All, Pending, Approved or Rejected tab, and filter with All programmes and All campaigns. The counter shows how many submissions there are (for example, "12 SUBMISSIONS"). If nothing is left, you see Inbox zero — no evidence submissions pending.

2. Review a piece of evidence​

Click a row to open Evidence #id. You see the image, the status, the member, the store, the amount, the receipt date, the points or cashback awarded and the lines read by OCR (Product, Qty, Price).

Pending ones have two buttons: Approve and Reject.

3. Reject with a reason​

  1. Click Reject.
  2. Under Reason, choose Blurry, Wrong store, Duplicate, Out of campaign or Other.
  3. With Other, describe the reason (minimum 5 characters).
  4. Confirm the rejection.

4. Act in bulk​

  1. Click Bulk select.
  2. Tick the boxes of the pending rows.
  3. Use Approve N or Reject N. Bulk rejection asks for the same reason for all of them.
  4. Clear empties the selection and Exit bulk select leaves the mode.

Each action processes at most 50 pieces of evidence. If you select more, the portal warns with "showing first 50 of N"; repeat for the rest.

warning

Approving evidence affects the member's balance. Check the filter and the selection before acting in bulk.

Validation metrics​

OCR KPIs (/partner/dashboard/evidence-kpis) shows Total submitted, Accept ratio and Manual review queue. The SLA for the last 7 days is in the Overview.