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Payments (Stripe)

IncentIA charges your members for paid memberships with Stripe Checkout.

What you configure​

There is no Stripe connection screen in your account. You define the plans in Rewards › Paid Memberships: monthly price, annual price, points multiplier and benefits.

What the platform configures​

The Stripe key and the subscriptions webhook are configured once on the server. If they are missing, the member cannot complete the payment.

Monitoring​

The notifications Stripe sends to IncentIA are logged in Administration › Incoming Webhooks, with Source Stripe. If a member says they paid and cannot see their membership, look up their charge there. See Webhooks.